Who uses Social Media?

In a word... everyone.

 

Executives from each of the top Fortune 100 companies are engaging their users online, did you know that? On Facebook, Twitter and Linkedin, three well-known and highly trafficked social networks used by millions daily, hundreds of thousands of companies and employees are becoming brand and service ambassadors. They are driving passionate people to consider alternatives, helping those who need a hand from defecting to competitors and imparting upon thousands of people, the ideas and motivations of their companies by being accessible.

Choose any five brands or companies right now and search on Facebook or Twitter, just look at the level of interaction from those brand ambassadors and everyday people. Dell Computer for instance, has dedicated staff whose sole focus in their job is to interact with people on social networks, Comcast provides basic technical support and sales guidance online through Twitter where people can ask questions and get help, Meijer and Wal-mart both have people representing their companies and brands on Facebook and Twitter. It doesn't stop there either, there are over 20,000 companies representing themselves to people on Facebook right now and engaging their customers in conversation.

Imagine this, you can spend hundreds of thousands of dollars on a nationwide advertising campaign or, you can run those spots in select markets and announce those details through social media where it will be liked, tweeted, retweeted and shared by thousands of people. Think about it, what is the most powerful form of advertising? People. More importantly, people you trust.

If you don't have the time, the patience, the experience or the staff to do this on your own, we can help you as we help others by being your voice. We are well versed and well experienced in the intricacies of social media and, it's not cheating either. Did you know popular companies, brands and even entertainment stars employ third-parties to manage their social media life? Unlike most of those third-parties though we take the time to keep up with your business, we want your voice to be your voice and our job is simply a means of maintaining its consistency and helping you contribute and participate in the conversation.

We invite you to consider this, if Comcast can increase its online support rating in one year over previous years from being approachable and helpful on Twitter, imagine, just imagine, what we can do for your business.